Thursday, June 24, 2010

Frequently Asked Questions


Q: How do I know I know if you will not scam us?
A: We've approved by Wholesale-dress.net as a Singapore Organization, you may contact them @ marketing@wholesale-dress.net if you are still in doubt!

Q: How do I order?
A: Please read the instructions HERE!

Q: What forms of payment do you accept?
A: We only accept Bank Transfer and iBanking at the moment, we will be adding more modes of payment soon! Sorry for any inconvenience caused.

Q: How do I collect my items?
A: We will do meet-ups or you can choose to have your items delivered by Normal Postage or by Registered Postage.
*We are not responsible for any lost items for Normal Postage.*

Q: How long does it take for my items to arrive?
A: We will send in our orders once the Spree has ended. We will NOT send in any orders without payment, so please send us your payment as soon as you got our mail about your payment to secure your order.

Q: Am I allowed to cancel my order?
A: Once we have sent you the Final Confirmation Mail, you are NOT allowed to cancel the order.

Q: Where do you do meetups?
A: We will decide the meetups location if the majority of people have chosen a specific area (e.g. Town Area, East Area, West Area, ETC.)

Q: My item is different from the one I've ordered!
A: Before we send out the items, we will double check your order and items, so there will not be any mistakes. If the colors are slightly differed from the one you've ordered, please read our Terms & Conditions.

Q: My item is damaged!
A: As we have mentioned we will double check your items before we send out the orders. If your item is damaged before we send out the items, we will notify you immediately & we will contact our supplier for refund or replacement.

If you have any other enquiries, please e-mail us @ clothiculture@gmail.com. We will try to reply to within 12hours!



11 comments:

Anonymous said...

Hi clothiculture :)

May i ask why are you so stupid?
( Not to be offensive )

People who open blogshops do NOT tell people their
supplier. But you??

You tell people your supplier, then people will
buy from your supplier , right?

May i know why do you tell people your supplier?
I believe we'd rather YOU posting EVERYTHING you want to sell from your supplier and then sell it to us.
You know why? Sometimes we see your supplier selling at a cheap rate, and you selling quite expensive, we don't want to buy. So i think you should NOT tell people your supplier :)

Hope you would consider :)

ClothiCulture said...

Hi dear,

Thank you for your inquiries!

Yep, we understand that most of the blogshops do not tell people their supplier, so they can rip off their customers with a huge profit. We want shoppers to know that they can actually get their items at a lower price! I myself love shopping & have seen different blogshops with same items with different prices. So I want to share this with as much people as possible so more people can save money! :)

We only charge our customers for handling fees, as paypal charges transaction fees & there are quite some hassles when ordering from our supplier's website, therefore we are helping customers to order to save their troubles.

Lastly, we want customers to be able to view all our suppliers' items & have more choices to choose from therefore we tell them our supplier's website! :)

Hope this will clear your doubts!

Anonymous said...

Hi Clothiculture :)

Wow !! You're a great blogshop owner !!
But, i still think it's better NOT to tell people your
supplier.

fieka said...

Hi, may I know how long will it take for the items to arrive to me?

ClothiCulture said...

Anony: Thank you! But we consider about that! :)

Fieka: Hi fieka, it takes 10-14 days for the items to arrive after the spree ends. :)

Siewkiang said...

Hi!
This is damn awesome <3 Thank you!!!

ClothiCulture said...

Thank you SiewKiang! :) We are just trying to help people to save money :)!

bassclef said...

heyyo!
this is great! thanks a million!
pretty sure that students with low budget like me will appreciate your help! thank you so much! C:

ClothiCulture said...

Thank you bassclef! :) Do share to your friends about this!

Anonymous said...

hi ,

i would like to ask if i can meet up and pay on the spot as i dont have any internet banking or whatsoever

ClothiCulture said...

Hi dear,

Sorry but we have to receive payment before submitting your order as we are afraid of MIA cases. However you can send us concealed cash at your own risk, or ask a friend to do ATM bank transfer. :)